Frequently Asked Questions

  • The SPOT is a good fit for anyone who wants to see the Oakland/East Bay in an authentic, immersive way. The tour is designed to not only empower participants but also the community members themselves who make it possible, while educating new and old residents alike. Don’t be shy if you have your own stories to share along the way, as that adds another dimension of richness to the experience. The end-goal of the tour is to uplift the voices of the people of Oakland and weave participants into the narrative.

  • Exceptional Community Connections (ECC) founder and Oakland native, Letitia Henderson, established the Spirit of the Town (SPOT) mobile tour out of a desire to uplift the vibrant culture and soulful spirit of the community, the SPOT helps people connect or reconnect with the native perspective and historical context needed to continue growing the local culture. It also produces some great selfies between friends! Learn more about ECC at: www.exceptconnect.net.

  • No, each guided bus tour is a unique, unscripted experience. In order for the experience to remain authentic. Some theme examples include Arts & Culture, Health & Wellness, Sports & Athletics, Education, or Civic Life. Through one of these lenses, we immerse the tour in the diversity and incredible cultural dimensions of the community.

  • We won’t let you get "hangry"! Included in your “swag bag” are some light snacks and bottled water, because we also care about hydration. Better yet, a taste of local cuisine is included from stops along the way, and lunch is provided on some tours. If you’re prepared to see Oakland in a real and memorable way, please click the Booking tab to get started.

  • Yes, and even encouraged! It’s a great way to connect, engage and truly get to know your colleagues and the community you serve. It’s a great team building activity! To book a private or corporate customized tour, click the Booking tab now.

  • That depends on your tour needs. However, typically you should carve out 3-4 hours for the tour, which also includes stops and rest breaks to eat, handle business, and keep blood flow in your legs. Occasionally, we do offer experiences that may exceed that time.

  • If you’re prepared to see Oakland in a real and memorable way, please visit our Tour Inquiries & Quotes tab for more information or click HERE to book a tour now.

Come experience Oakland in a way you’ve never seen it before!